Privacy Policy

At SteriFleet, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website (www.sterifleet.co.uk) or use our services. Please read this policy carefully to understand how we handle your data.

1. Information We Collect

We collect the following types of information when you use our website:

Personal Identification Information: This includes your name, email address, phone number, and any other details you provide when filling out forms or contacting us via the website.
Usage Data: We may collect information about how you interact with our website, including your IP address, browser type, device information, and pages visited. This is typically gathered through cookies or similar tracking technologies.
Service-related Information: If you use our on-demand sterilisation services, we may collect details necessary to fulfil your request, including your business address and specific service requirements.

2. How We Use Your Information

We use the information we collect for the following purposes:

To provide you with our sterilisation services and respond to inquiries.
To improve and personalise your experience on our website.
To communicate with you about updates, offers, and relevant services (only if you have consented to receive such communications).
To comply with legal obligations and ensure the security of our website.

3. How We Protect Your Data

We take the protection of your personal data seriously and employ a variety of security measures to safeguard your information. These measures include:

Encryption of sensitive data.
Secure access controls to our servers.
Regular security audits and updates to our systems.

4. Sharing Your Information

We will never sell, rent, or trade your personal data. However, we may share your information with third parties in the following circumstances:

Service Providers: We may share information with trusted third-party service providers who assist us in operating our website and delivering our services (e.g., payment processors or email marketing platforms). These providers are bound by confidentiality agreements and are not permitted to use your data for any other purposes.
Legal Requirements: We may disclose your personal information if required to do so by law, such as in response to a legal process or government request.

5. Cookies

Our website uses cookies to enhance your experience. Cookies are small text files stored on your device that help us remember your preferences and improve site functionality.

You can control cookies through your browser settings, and you can choose to disable them. However, please note that disabling cookies may affect your ability to use certain features of our website.

6. Your Rights

Under UK data protection law, you have the right to:

Access: Request a copy of the personal data we hold about you.
Rectification: Request that we correct any inaccuracies in your personal data.
Erasure: Request that we delete your personal data, subject to certain exceptions.
Restriction: Request that we restrict the processing of your personal data in certain circumstances.
Data Portability: Request that we transfer your personal data to another organisation in a machine-readable format.
Objection: Object to certain types of processing of your data, such as direct marketing.

If you would like to exercise any of these rights, please contact us using the details provided in the "Contact Us" section below.

7. Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes outlined in this Privacy Policy, or as required by law. When your personal data is no longer needed, it will be securely deleted.

8. Third-Party Links

Our website may contain links to external websites. Please be aware that we are not responsible for the privacy practices of other websites. We encourage you to read the privacy policies of any third-party websites you visit.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Revised" date. We encourage you to review this policy periodically to stay informed about how we are protecting your data.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

SteriFleet
Email: info@sterifleet.co.uk